We all know different playlists can have different impacts on your mood to an extent, and restaurant music is no different. ‘Restaurants are masters at duration control and making sure diners spend the perfect amount of time there’ (Picture: Getty Images) One study found we associate heavier tableware with greater expense, meaning we also view the meals eaten off them as more luxurious and enjoyable.’ ‘The same is true for heavy cutlery, glasses and plates, too. ‘Restaurants that give out heavy menus are associated with better service, and therefore you’re more likely to enjoy your dining experience, tip more and recommend the place to others,’ said James. Yes, the heft of the things on your table apparently gives off expensive vibes. It also adds high-profit margin items to your bill before you’ve even sat down to order.’ ‘This tactic allows restaurants to give you something you’ll enjoy within minutes, lifting your mood and distracting you from the wait. ‘Whether your table is ready or not, it’s common to be invited to grab a drink at the bar while you wait instead of loitering around. ‘As soon as you walk through the door your decisions may be being influenced,’ said James. This one’s kind of a no-brainer – waiting at the bar makes customers that much more likely to order an extra drink. James, who works at Startle, a company that curates music for the likes of ASK, Pizza Pilgrims and Patisserie Valerie, has shared the mind tricks commonly used to make you do everything from spending more to leaving quickly. They’ve got to be to ensure the experience their eatery offers is second to none.Īnd, according to behavioural science expert James Picken, many will also try to manipulate customers in subtle ways. Most good restaurateurs don’t just serve tasty food – they’re also great at understanding human behaviour. Explained by a behavioural science expert (Picture: Getty Images)
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